Do you offer refunds?
Subscriptions are not refunded for partial months or unused time. The exception: if you forgot to cancel before a renewal, email us within 3 days of the renewal charge and, as long as you have not used paid features since, we refund it.
To ask for a renewal refund, email support@justbuildthings.com from the email address on your account within 3 days of the charge. We can only confirm it is you from that address. If it is approved, the subscription is cancelled right away and your account goes back to the free plan.
This covers renewals only, not a first purchase. Outside of that, you can cancel anytime and keep access until the end of the period you already paid for.
If something looks wrong with a charge (a duplicate, or one you do not recognize), email support before opening a dispute with your bank. The terms ask you to give us 7 business days to sort it out first.
If you are in the EU, UK, or another place with mandatory consumer protection laws, your local consumer rights still apply.
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